I think it depends on the range - they have an address in Cornwall, and they also have a tie-in with Grendel in Scotland, and they have the main accounting base in Texas.
The Cornish address is in Marazion which is very close to St Michaels mount, a few minutes out of Penzance along the beach front. I drove by once when i was on holiday but it was closed.
The accounting base in Texas is probably through the wife, she's a yank, nice lady with a big ole booty on her, a few years back at Salute, Black-tree were next to the Bolt Action Miniature stand where my mates were working and during pack up the 'big booty' bent over and knocked one of their expensive perspex display cylinders over, shattering it into a squillion bits. No save allowed. O_o
For spears I pay the extra and get the Perry metal spears, very sharp but straight as a dime.
I have a confession to make, after I asked the question about the Camelry drummer I then wandered off to dredge up my Caliphate 28mm models and I found a bunch of camel cavalry already there I had forgotten about and in it was the very same Perry model still in the blister,
oh dear...