Haha , I just rang again,
Highlights of the conversation ..
me - ''how have people generally taken to this total departure from warhammer''
GW Staff - big pause.......... ''um, well, most people seem to be getting their heads round it, I will admit there has been some scepticism , but generally people are giving it a try , it's easy to get into you can play with like 10 models vs 10 models and the rules are free, it's not like a list based game that takes several hours, any one can pic it up and play ''
me ''for the reasons of exactly what you have just told me it sounds terrible''
GW '' i'm sorry you feel that way ''
click click brrrrrrrrrrrrrrrrrr
HAHA